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Professional Activities
- Speaker Invitation
- Keynote: Generative AI for Business - From Human Assistants to Agentforce at UTHF. 2024.
- Theater Talk: The Future of Communication with AI - Write Smarter. Read Faster. at Dreamforce. 2024.
- Guest Lecture: LLM Background, Challenges, and Opportunities for HCI and Agents at UCLA ECE 188. 2024.
- Theater Talk: Power the Future of Service with LAMs at Dreamforce. 2023.
- Seminar Talk: SDCASEA Technology Forum at UCSD. 2023.
- Seminar Talk: NLP applications at Salesforce - CodeGen, Marvista, and Merlin at Stanford AI4All. 2022.
- Keynote Talk: Towards Trustworthy Evaluation and Interpretation for Summarization and Dialogue (Eval4NLP @ EMNLP). 2022.
- Seminar Talk: Conversations as Knowledge - from Question Answering to Summarization at NUS. 2021.
- Area Chair
- *CL (ARR), NeurIPS, ICML, SIGDial
- Program Committee / Discussion Leader/ Reviewer:
- Journal: TACL, TASL, CSL, JAIR
- Conference: ACL, ACL-demo, EMNLP, NeurIPS, ICLR, AACL, EACL, AAAI, ICML, NAACL, KDD, COLING, NLPCC
- Workshop: SIGDial, SEM, ACL-NLP4ConvAI, KDD-Converse
- General: ARR
Honors & Award
Best Paper Honorable Mentioned Award: Conference on Human Factors in Computing Systems (CHI). 2025.
Salesforce Great Manager Award: The award celebrates the outstanding People Leaders who exemplify the core values and consistently demonstrate the Salesforce behaviors for people leaders. There are only 43 selected winners in 2024.
Salesforce President’s Award: Created new insights and possibilities to better Salesforce products and contributed to Conversational AI and Chatbot portfolios, 2021.
Best Paper Award: Conversational AI Worshop at Conference on Neural Information Processing Systems (NeurIPS). 2019. [link]
Outstanding Paper Award: Association for Computational Linguistics (ACL). 2019. [link]
Best Paper Award: NLP for Conversational AI Worshop at Association for Computational Linguistics (ACL). 2019. [link]
Education
I earned my Mphil degree from Electronic & Computer Engineering at the Hong Kong University of Science and Technology (HKUST), working with Prof. Pascale Fung, and I received bachelor’s degree from Electrical Engineering at the National Taiwan University (NTU).
